The San Diego Museum of Art respects the privacy of our visitors, members and donors, and we would like you to understand how we collect, use, and safeguard any personal information you provide to us either offline or online. We will maintain and post any changes to this policy here, and by using our website, or agreeing to provide this information offline, you consent to the collection and use of information as described in our current policy. Under some circumstances, we may be required to disclose such information in accordance with the California Public Records Act or other legal requirements.
The Museum does not collect personal information about visitors, members, and donors unless you choose to provide that information to us, thereby giving us permission to use that information to complete your inquiry, request, or order.
The Museum does not sell personal information to outside or third parties. The Museum will not release e-mail addresses that you provide to us to outside or third parties. Names and addresses of Museum members and donors may be exchanged with other cultural and nonprofit institutions at times. You have the right to withhold your name and address information from this exchange. Beyond this exchange of names and addresses, the Museum will not release any personal information about you to outside parties without your consent (except in exceptional circumstances where this may be required by law or to protect legal rights).
What specific information does the Museum collect from web visitors and what does it do with this information?
The Museum does not collect any specific personal information about website visitors—such as name, postal address, or e-mail address—except when such information is knowingly, and voluntarily, provided to the Museum. Personal information is obtained from online transactions such as program registrations, online Museum Store purchases, e-mail newsletter subscriptions, E-cards (online postcards), online surveys, membership purchases, donation pledges, or intern and volunteer applications. If the Museum is provided with such information, you are giving us permission to use that information to respond to or process your request. For monetary transactions this information is temporarily stored until the transaction has been completed.
The Museum automatically collects and stores "non-personally identifiable" information for statistical purposes. This information helps us monitor how visitors use our site. This information includes: your browser software (e.g., Internet Explorer, Mozilla Firefox, Chrome, or Safari), operating system (e.g., Windows or Macintosh), name and domain of your Internet Service Provider (e.g., AOL, NET.com), and the Internet Protocol (IP) address of the computer you are using. As stated above, this information does not identify you personally.
If you indicate on any of our online forms that you are interested in receiving Museum-related news and information, you will receive regular e-mails regarding Museum programs, events, and news. To have your name removed from this e-newsletter listing, please send us an email.
Information about the Museum’s members (name and address only) may be exchanged with other San Diego cultural institutions at times. To withhold your name from this exchange, please contact email@example.com.
Other than the above described scenarios, the Museum does not sell, exchange, or release your personal information (name, e-mail address, postal address, etc.), to any outside or third parties without previous permission from the individual.
The Museum website uses Secure Sockets Layer (SSL) encryption to process registrations and all online purchases. (This is standard for most browsers and servers.) This encryption prevents sensitive credit card information from being seen as it travels to our servers, therefore making it difficult for anyone to intercept or decode the messages exchanged over this secure connection. Credit card information is not permanently stored on the Museum’s server. Your order information is retained for our records, but is never shared with other organizations or third parties.
Note: Browsers such as Safari, Chrome, and Internet Explorer display an image of a locked padlock in their status bar when connected to a secure site. Secure transactions are also indicated when the prefix in the location bar of your browser switches from http:// to https://. If you do not see the padlock at the bottom of your browser's window, if the padlock is unlocked, or the protocol in the location bar is not listed as https://, the data exchanged with a website is potentially visible to others.
Some areas of our website might include a pixel code which may enable tracking cookies to be placed on users computers for purposes of behavioral marketing.
What is a cookie?
What about other sites linked from the Museum website?
What information does the Museum collect from children?
The Museum does not collect any specific personal information about children such as names, addresses, or e-mail addresses unless it is knowingly provided to us. Children should always ask their parents for permission before providing personal information to any website or when purchasing products or services online.
Acceptance of terms